“Great service from A Star. They cleaned both my sofas thoroughly and treated the leather arms so they now look like new. Friendly and professional service and I’d certainly use them again.”
– Glenys Adams
When a tenant moves out of a property landlords or property managers are fully within their rights to expect the rental premises to be returned to their original “start of tenancy” condition – including the carpets.
No matter how good a tenant you’ve been, vacuuming regularly and taking care to mop up spills straightaway, over time deep-seated dirt and debris can accumulate and usually requires a professional deep carpet cleaning service to eradicate it.
While vacuuming is an essential part of carpet maintenance, it has its limitations. Vacuum cleaners can only remove surface-level dirt and debris. They are unable to penetrate deep into the carpet fibres to extract embedded dirt, grime, and stains.
To get down to the nitty gritty, and render a rental fit for new tenants, the carpets need to look, feel and smell as good as they did when you moved in.
Most tenancy agreements require the tenant to return the rental premises in a condition that equates to the state they were in when they moved in, allowing for fair and normal wear and tear. Failing to do this can result in the landlord deciding not to return the rental deposit the tenant paid up front when taking on the tenancy.
It’s not uncommon for dirty carpets – and other cleanliness issues – to become a matter of dispute between landlords and departing tenants. According to the Tenancy Deposit Scheme, “cleaning remains the most common area of dispute in the cases we deal with, appearing in over half our cases in each year”.
Returning a rental with clean carpets is not just a matter of money, however. Grimy carpets aren’t fit to pass on to a new tenant for a variety of other reasons:
In order to move out and move on from your rental property, you need to avoid a legacy of dispute and go forward with good references from your current landlord and/or letting agent. This means leaving the property in a condition that meets the expected end-of-tenancy standard – usually cleaned to professional levels.
You might hope to get away with a DIY carpet clean for a cheap, quick spruce-up when your lease comes to an end – but is it worth the risk? Perhaps you can’t get rid of that red wine stain left from your party last Christmas; or the glaring stubborn mark left by a coffee spillage next to the sofa.
The only way to ensure your end of tenancy carpet clean passes muster is to hire an experienced, reputable professional cleaning company. Make sure you obtain a detailed receipt to prove that the work was carried out by a competent and qualified cleaner, itemising any special treatments used in the process.
Taking before and after photos of the carpets is always a good idea when you book an end-of-tenancy clean, to further demonstrate and document the level of cleanliness achieved. (It’s also advisable to take photos anytime you move in or out of a property in order to record the condition and inventory of the rental).
Professional carpet cleaners are in demand and get booked up, particularly at month end when a lot of people move, so make sure you plan ahead and book your carpet clean well in advance.
End of Tenancy carpet cleans need to be particularly thorough, and professional carpet cleaning companies have the advanced techniques and equipment to deliver superior results in both commercial and residential properties that are on the rental market.
The professional carpet cleaning process involves a series of steps:
When it comes to choosing a professional carpet cleaning company cheap is not always the cheerful way to go, even if you’re paying for the cleaning of carpets that you will no longer be living on.
A “cowboy” carpet clean could end up causing damage to the carpet or the carpet backing, encouraging the growth of mould and mildew if not properly dried, leaving bleached or discoloured areas, result in wrinkling or shrinkage, or involve the use of harmful chemicals that are not environmentally friendly.
Any of these unpleasant consequences will probably result in a tenant not getting their deposit back, and perhaps even having to pay damages depending on the contractual circumstances.
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Farleigh Wick
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